Chargeback Reason Codes
Use this database of reason codes to prevent and fight chargebacks with greater accuracy.
View the entire list of reason codes, or jump to a specific card brand.
American Express Chargeback Reason Codes
Coming soon
Discover Chargeback Reason Codes
Coming soon
Mastercard Chargeback Reason Codes
4808 – Authorization-Related Chargeback
4808 – Authorization-Related Chargeback
4808 – CAT 3 Devices
4808 – CAT 3 Devices
4808 – Expired Chargeback Protection Period
4808 – Expired Chargeback Protection Period
4808 – Required Authorization Not Obtained
4808 – Required Authorization Not Obtained
4808 – Stand-in or X-Code Approval
4808 – Stand-in or X-Code Approval
4808 – Transit First Ride Risk / Issuer Liability
4808 – Transit First Ride Risk / Issuer Liability
4853 – Addendum Dispute
4853 – Addendum Dispute
4853 – Cardholder Dispute Chargeback
4853 – Cardholder Dispute Chargeback
4853 – Cardholder Dispute of a Recurring Transaction
4853 – Cardholder Dispute of a Recurring Transaction
4853 – Counterfeit Goods
4853 – Counterfeit Goods
4853 – Digital Goods Purchase
4853 – Digital Goods Purchase
4853 – Failed Travel Merchant – Europe Only
4853 – Failed Travel Merchant – Europe Only
4853 – Goods or Services Not Provided
4853 – Goods or Services Not Provided
4853 – Goods/Services Not as Described/Defective
4853 – Goods/Services Not as Described/Defective
4853 – Issuer Dispute of a Recurring Transaction
4853 – Issuer Dispute of a Recurring Transaction
4853 – No-Show Hotel Charge
4853 – No-Show Hotel Charge
4853 – Refund Not Processed
4853 – Refund Not Processed
4853 – Refund Posted as a Purchase
4853 – Refund Posted as a Purchase
4853 – Timeshares
4853 – Timeshares
4853 – Transaction Did Not Complete
4853 – Transaction Did Not Complete
4853 – Travel/Entertainment Services Cancelled
4853 – Travel/Entertainment Services Cancelled
4853 – Travel/Entertainment Services Not Provided
4853 – Travel/Entertainment Services Not Provided
More reason codes coming soon
Visa Chargeback Reason Codes
10.1 – EMV Liability Shift Counterfeit Fraud
10.1 – EMV Liability Shift Counterfeit Fraud
10.2 – EMV Liability Shift Non-Counterfeit Fraud
10.2 – EMV Liability Shift Non-Counterfeit Fraud
10.3 – Other Fraud – Card-Present Environment
10.3 – Other Fraud – Card-Present Environment
10.4 – Other Fraud – Card-Absent Environment
10.4 – Other Fraud – Card-Absent Environment
10.5 – Visa Fraud Monitoring Program
10.5 – Visa Fraud Monitoring Program
11.1 – Card Recovery Bulletin
11.1 – Card Recovery Bulletin
11.2 – Declined Authorization
11.2 – Declined Authorization
11.3 – No Authorization/Late Presentment
11.3 – No Authorization/Late Presentment
12.1 – Late Presentment
12.1 – Late Presentment
12.2 – Incorrect Transaction Code
12.2 – Incorrect Transaction Code
12.3 – Incorrect Currency
12.3 – Incorrect Currency
12.4 – Incorrect Account Number
12.4 – Incorrect Account Number
12.5 – Incorrect Amount
12.5 – Incorrect Amount
12.6 – Duplicate Processing/Paid by Other Means
12.6 – Duplicate Processing/Paid by Other Means
12.7 – Invalid Data
12.7 – Invalid Data
13.1 – Merchandise/Services Not Received
13.1 – Merchandise/Services Not Received
13.2 – Cancelled Recurring Transaction
13.2 – Cancelled Recurring Transaction
13.3 – Not as Described or Defective Merchandise/Services
13.3 – Not as Described or Defective Merchandise/Services
13.4 – Counterfeit Merchandise
13.4 – Counterfeit Merchandise
13.5 – Misrepresentation
13.5 – Misrepresentation
13.6 – Credit Not Processed
13.6 – Credit Not Processed
13.7 – Cancelled Merchandise/Services
13.7 – Cancelled Merchandise/Services
13.8 – Original Credit Transaction Not Accepted
