ABOUT US
Get to know AltoPay
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Contact Us
Want to connect with someone at AltoPay? We’d love to hear from you. Pick the team you’d like to speak with, and we’ll be in touch shortly!
Our customer service team can be reached by phone Monday-Friday from 9:00AM to 6:00PM EST. All customer service inquiries received during our normal business hours are responded to within 24 hours.
Global solutions. Local expertise.
We have team members all over the world, ready to share our expertise and help expand your global payment strategy.
Our Story
Founded in 2010, AltoPay was created by merchants to solve real merchant challenges. The founders were successful ecommerce entrepreneurs, but the ever-changing world of payments made it difficult to grow their business. Regulations were confusing, and none of their solution providers would help them figure out what to do. Plus, they discovered they were paying too much in processing fees, and only a small portion of transactions were being approved. Frustrated by the lack of transparency, they set out to create something better. Something different. And AltoPay was born.
Our Team
We are a team of passionate, hardworking individuals who value transparency, honesty, and doing the right thing. We also happen to be pretty knowledgeable about payment processing. With experience ranging from director of one of Europe’s largest acquiring banks to founder of the industry’s first chargeback management company, we enjoy learning new things — and sharing our insights with others.
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Trade Shows and Events
The AltoPay team attends several trade shows each year. We’d love to connect with you during our travels. Check our upcoming calendar, and reach out if we can schedule a time to meet.
Press
Learn how AltoPay’s solutions — and the hard-working team behind them — are impacting the payments industry.
