Ethoca prevention alerts notify you when a cardholder disputes a purchase, giving you a chance to resolve the issue before it becomes a chargeback. Alert notices include information to help you look up the transaction in your CRM or gateway, check the status, and potentially refund the transaction so a chargeback will no longer be necessary.
If chargebacks are becoming an issue for your business or you are worried about enrollment in a monitoring program (including VAMP), Ethoca alerts can help. AltoPay offers prevention alerts as part of our comprehensive risk management strategy.
NOTE
Chargeback prevention alerts are also provided by Verifi. Check our glossary entry to learn about CDRN.
For more than a decade, Jessica Velasco has been a thought leader in the payments industry. She aims to provide readers with valuable, easy-to-understand resources.
