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Jessica Velasco

For more than a decade, Jessica Velasco has been a thought leader in the payments industry. She aims to provide readers with valuable, easy-to-understand resources.

Questionable Merchant Audit Program (QMAP): Complete Guide Payment Processing

Questionable Merchant Audit Program (QMAP): Complete Guide

Questionable Merchant Audit Program (QMAP): Complete Guide PUBLISHED ON: August 10, 2026 WRITTEN BY: Jessica Velasco REVIEWED BY: Editorial board On 28 July 2026, Mastercard announced a new strategy for managing risk — including a revision of the Questionable Merchant Audit Program (QMAP). In this article, you’ll find a detailed…
August 11, 2026
The Chargeback Process Explained Chargebacks

The Chargeback Process Explained

The Chargeback Process Explained PUBLISHED ON: May 18, 2026 WRITTEN BY: Jessica Velasco REVIEWED BY: Editorial board Understanding the chargeback process is critical for managing disputes efficiently and maximizing your ROI. In this detailed guide, we’ll walk you through the complete chargeback process — from dispute to resolution. The Chargeback…
May 18, 2026