Ethoca prevention alerts notify you when a cardholder disputes a purchase, giving you a chance to resolve the issue before it becomes a chargeback. Alert notices include information to help you look up the transaction in your CRM or gateway, check the status, and potentially refund the transaction so a chargeback will no longer be necessary.
If chargebacks are becoming an issue for your business or you are worried about enrollment in a monitoring program (including VAMP), Ethoca alerts can help. AltoPay offers prevention alerts as part of our comprehensive risk management strategy.
For more than a decade, Jessica Velasco has been a thought leader in the payments industry. She aims to provide readers with valuable, easy-to-understand resources.
