Prevention alerts from Ethoca and Verifi allow you to refund disputed transactions to avoid chargebacks. There are a couple ways to receive these alerts. You can integrate directly with Ethoca and Verifi. Or you can work with one of the vendors’ preferred partners — like AltoPay®.
Which integration option is best?
Why would you choose AltoPay instead of going directly to Ethoca and Verifi?
Let’s find out.
AltoPay vs. Direct Integration
There are three different integration options for prevention alerts (AltoPay offers two of the three). Check our guide to learn about the different workflows and management responsibilities.
RELATED READING
Here’s a high-level overview of the differences between AltoPay and a direct integration.
Factor
Direct Integration
Both Ethoca and Verifi
AltoPay is a preferred partner for Ethoca and Verifi. We can provide you with alerts from either or both vendors — all with a single contract.
You can work with both vendors directly. You’ll just need to negotiate contracts and integrate twice.
Management consolidated in one platform
An all-in-one solution makes it easy to manage Ethoca and Verifi alerts from a single platform. Don’t worry about learning multiple technologies or bouncing back and forth.
You’ll manage Ethoca alerts from Ethoca’s platform and Verifi alerts from Verifi’s platform. Master workflows and user interfaces for each.
Full automation
Depending on your integration, you can automate some or all of your management responsibilities. Cut down on labor, costs, and errors.
All alerts need to be managed manually for both vendors.
Detailed, real-time reporting
Reporting is provided for both Ethoca and Verifi. Monitor outcomes for each individual vendor or check your overall performance. Access information that Ethoca and Verifi don’t even share!
Since data is segmented by platform, you’ll have to manually consolidate information before you can analyse it. Expect a time-consuming, error-prone process.
No minimum volume requirements
AltoPay can help any merchant of any size in any industry.
Ethoca and Verifi typically only work with merchants who have significant monthly volume.
Support and insights to optimise ROI
Because we have access to information from both vendors, AltoPay has the insights needed to help optimise your strategy. We can help make sure you aren’t paying for unnecessary alerts and secure a credit when applicable.
You can look for ways to adjust your strategy and improve results, but you’ll have to do all the investigating on your own. Because your information is siloed by platform, you might struggle to identify opportunities.
Both Ethoca and Verifi
AltoPay
AltoPay is a preferred partner for Ethoca and Verifi. We can provide you with alerts from either or both vendors — all with a single contract.
Direct Integration
You can work with both vendors directly. You’ll just need to negotiate contracts and integrate twice.
Management consolidated in one platform
AltoPay
An all-in-one solution makes it easy to manage Ethoca and Verifi alerts from a single platform. Don’t worry about learning multiple technologies or bouncing back and forth.
Direct Integration
You’ll manage Ethoca alerts from Ethoca’s platform and Verifi alerts from Verifi’s platform. Master workflows and user interfaces for each.
Full automation
AltoPay
Depending on your integration, you can automate some or all of your management responsibilities. Cut down on labor, costs, and errors.
Direct Integration
All alerts need to be managed manually for both vendors.
Detailed, real-time reporting
AltoPay
Reporting is provided for both Ethoca and Verifi. Monitor outcomes for each individual vendor or check your overall performance. Access information that Ethoca and Verifi don’t even share!
Direct Integration
Since data is segmented by platform, you’ll have to manually consolidate information before you can analyse it. Expect a time-consuming, error-prone process.
No minimum volume requirements
AltoPay
AltoPay can help any merchant of any size in any industry.
Direct Integration
Ethoca and Verifi typically only work with merchants who have significant monthly volume.
Support and insights to optimise ROI
AltoPay
Because we have access to information from both vendors, AltoPay has the insights needed to help optimise your strategy. We can help make sure you aren’t paying for unnecessary alerts and secure a credit when applicable.
Direct Integration
You can look for ways to adjust your strategy and improve results, but you’ll have to do all the investigating on your own. Because your information is siloed by platform, you might struggle to identify opportunities.
Which option is best?
Technically, you can get the same proven-effective prevention tools regardless of the company you choose to work with.
But there are several advantages of working with a partner — specifically AltoPay — versus going directly to Ethoca and Verifi. And most importantly, you get all these perks for the same price. You don’t save anything by working with Ethoca and Verifi directly. In fact, it most likely will cost you more when factoring in manual processes, integrations, reconciliation, and reporting.
If you’d like to start receiving prevention alerts from AltoPay, let us know. We can usually get merchants up and running in as little as one business day.
AUTHOR
Jessica Velasco
For more than a decade, Jessica Velasco has been a thought leader in the payments industry. She aims to provide readers with valuable, easy-to-understand resources.
