The Verifi Cardholder Dispute Resolution Network (CDRN) is a tool that alerts merchants in real time when a cardholder initiates a dispute with the issuing bank. It gives you, the merchant, the chance to refund the customer before the chargeback is processed. Using Verifi CDRN helps reduce your overall dispute volume and gives your team more control over resolution timing.

AltoPay connects directly with CDRN and supports refund automation. Reviewing your alert resolution rate and dispute causes helps fine-tune chargeback prevention strategies. CDRN is especially valuable in high-dispute industries like digital goods or subscriptions.

NOTE: Along with Ethoca alerts and RDR, CDRN can help lower your VAMP ratio.