4804 – Transaction Multiple Processing

PREVIEW

A high-level overview

You received this chargeback because a previous presentment had already been matched to the pending file.

This reason code is only used for transactions involving a European acquirer and non-European issuer. And it is used when Mastercard automatically charges back a transaction because its technology detects this point-of-interaction error.

Unfortunately, you can’t challenge a 4804 chargeback (a process referred to as second presentment). But you can resubmit the original transaction once the data inconsistencies have been identified and resolved.

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