Up to 90%
Chargebacks prevented
Chargeback Management Solutions for Online Payments
Effectively get fraud and chargebacks under control
AltoShield, an all-in-one strategy for fraud & chargebacks
EXPOSING CHALLENGES
The ever-present problem that worsens over time
Does this sound familiar? Your frustration and financial losses mount with every disputed transaction. You can’t afford to let fraud and chargebacks continue to rise, but you haven’t found an effective way to keep them in check.
You don’t understand complex industry rules, so your revenue keeps taking a hit.
You don’t know which strategy is best, so you waste time and money on the wrong approach.
You sign up with a company claiming to be a chargeback “expert,” but all you get is a huge monthly bill.
You struggle to remain in good standings with your acquirer, so it’s difficult to grow.
GUIDING YOU TO SUCCESS
Finally — a chargeback strategy that actually works
24 hours
Onboarding timeline
12 years
Alert management expertise
WHAT YOU GET
Everything you need to protect your payment processing
Our team of experts can help identify your biggest challenges and suggest the best AltoShield solutions for your unique situation. Get a simple, transparent explanation for fraud and chargeback management options, so you have confidence in the decisions you make and the strategy you build.
Fraud detection
Detect and block unauthorised transactions so you can avoid the associated chargebacks.
Chargeback prevention
Resolve disputes, lower your chargeback ratio, and protect your merchant accounts.
Revenue recovery
Challenge friendly fraud, recover forfeited revenue, and boost your bottom line.
Reporting and analytics
Use data to uncover the reason for fraud and chargebacks. Analyse results to improve ROI.
ONBOARDING PROCESS
Get started in three easy steps
Your AltoShield onboarding experience will be as simple and straightforward as possible.
1. Sign up
Complete our online form and let us know which solutions you are interested in.
2. Activate
Applicable AltoShield solutions will be activated.
3. Start seeing results
Enjoy simplified chargeback management with better results and less effort.
FAQ
Questions and Answers
What is AltoShield?
AltoShield is the chargeback management division of AltoPay. AltoShield has been providing proven-effective chargeback solutions for more than 15 years. We are Ethoca’s longest-standing partner and Verifi’s first-ever partner. Visit our AltoShield page to learn more.
What kind of results can I expect?
Results depend on a lot of different things — your industry, your accepted risk threshold, your strategy, the AltoShield solutions you use, and more.
Here are some general benchmarks that, on average, our merchants achieve.
- Resolve up to 90% of disputes before they become chargebacks
- Reduce labour costs by up to 100%
While it is helpful to know the possibilities, it’s not always a good idea to compare your results against an average. Because your business isn’t average — it’s totally unique!
Plus, we aren’t interested in helping you achieve the bare minimum — we are constantly looking for ways to improve outcomes.
Rather than compare your business to total strangers, let us put together a custom quote just for you. Reach out to the AltoShield team today to schedule a meeting. Once we know more about your business and goals, we can give you a better idea of potential results.
Ready to get started? Fill out our online interest form today.
Do AltoShield solutions use automation?
Yes!
We think automation is a great thing — for a variety of reasons.
- Automation increases efficiency by eliminating or simplifying tasks.
- Automation decreases the amount of time it takes to complete a project.
- Automation improves outcomes by reducing the risk of errors.
- Automation enhances employee morale by doing all of the above!
AltoShield automation is flexible, meaning it is designed to work with your existing processes, platforms, and abilities.
And, you have control. You can decide how much or how little is automated.
Want to learn more? Schedule a call with your team today.
How long will it take to get onboarded?
Integration timelines vary and are heavily influenced by two things:
- The AltoShield solutions you choose
- Your team’s available resources
Some solutions average a 24 hour implementation timeline. Others can take a couple weeks.
We’ll try to make the process as efficient as possible, getting you up and running quickly.
Ready to get started? Fill out our online interest form today.
Fraud and chargebacks have threatened your business for long enough
Chargebacks are unfair. Customers can dispute purchases they’ve made and fraudsters will take advantage of you. Let AltoShield level the playing field and stop chargebacks from hindering your business’s growth.
