A director is a legal representative or executive officer responsible for managing the operations and strategy of a registered business. In corporate documents, the director’s identity is used to establish accountability and verify business legitimacy. During merchant account underwriting, the director may be asked to provide personal identification, proof of control, or ownership documentation.
If your business is applying for a merchant account and you are listed as a director, you may be asked to supply documents and contact information as part of the underwriting process. Documents may include personal identification and proof of control.
AltoPay collects and verifies this information to comply with financial regulations, including anti-money laundering (AML) and know-your-customer (KYC) rules. It’s important that director information is accurate and matches your business registration documents to avoid delays. Keeping these records current also simplifies future changes, such as ownership transfers or legal restructuring.

For more than a decade, Jessica Velasco has been a thought leader in the payments industry. She aims to provide readers with valuable, easy-to-understand resources.